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Support Videos for Online Features

Need guidance on how to manage your group? These tutorial videos walk you through key administrative tasks.

Manage Members
Learn to enroll members and complete other membership tasks:

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Navigating Manage Members

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Finding a group or subgroup

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Finding a member

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Requesting a replacement member ID card

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Enrolling a member or family member

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Enrolling multiple members at once

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Uploading a member arbitration agreement

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Downloading member lists

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Updating member information

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Terminating member coverage

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Reinstating members with terminated coverage

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Transferring a member between subgroups

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Viewing Transaction History

Download transcript

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Using the Documents section

Download transcript

Manage Payments
View your invoices and make payments online:

 

Manage Payer Profile and Notifications

Manage Payer Profile and notifications

Manage Payments

Manage Payments

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