Get in contact with a representative regarding pre and post-sale support for your Kaiser Permanente Individuals and Families (KPIF) clients by email or phone. See the list of contacts, depending on your needs:

Email: kpif@kp.org

Phone: 1-844-394-3978

Option 1: KPIF broker post-sale support: Application status, billing questions, current plan/product information, etc.

Option 2: California Compensation Services

Option 3: Northwest Compensation Services: Licensing and appointment, commission inquiries, book of business transfer or reconciliation, etc.

Option 4: KPIF broker pre-sale support: Plan or rates questions, how to submit an application, current plan SMU assistance, etc.

If you have multiple questions about KPIF applications, billing, and administration, please fill out an Application Status and Billing Inquiry Form and send it to kpif-member-nw@kp.org.

For compensation questions, please fill out a Compensation Inquiry Form and send it to brokersupport-nw@kp.org.

If our representatives request your client’s written permission to share information, please use this HIPAA disclosure form.

Northwest Regional Sales and Account Management