Small Business

Small business enrollment

Resources to support your clients for a smooth enrollment process.

Form Validation Matrix

Help avoid processing delays — use the most current forms to complete every section and sign before you submit. Forms not listed on this matrix are outdated and won't be accepted for processing.

English (PDF)

New Group Enrollment

Broker Census

Use this form for new and renewing groups.

English (PDF)

Employer Application – 2024

Use this form to enroll with a January – December 2024 effective date.

English (PDF)

Employer Application – 2023

Use this form to enroll with a January – December 2023 effective date.

English (PDF)

Employee Enrollment

Your clients’ employees can use this form to enroll with Kaiser Permanente. Avoid service delays — The signature must be under the Arbitration Agreement and not above it. If it’s not signed correctly, Small Business Accounts will not enroll the member and will need to request a new signature on the form. 

English (PDF)Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF)

Electronic Transfer of Payment

Your clients can use this form to authorize their first month payment by electronic transfer. 

English (PDF)

New Group Enrollment Checklist

Use this checklist to:

  • Ensure key documents are completed for a quick submission
  • Learn additional enrollment tips

English (PDF)

Supporting Materials for Setting Up New Groups

Administrative Handbook

Find everything you need to complete your group enrollment and administer your plan in one place.

  • How to get started with Kaiser Permanente
  • Who to call with your questions
  • Where to get important forms
  • Answers to frequently asked questions

English (PDF)

Underwriting Guidelines

Get information about Kaiser Permanente's approach to evaluating and offering coverage to new and existing small business accounts.

2024 English (PDF)
2023 English (PDF)

Employer - Small Business Guidelines

This document provides information about Kaiser Permanente small business coverage, eligibility, rate calculation, benefit plan offering, funding policies, and participation and contribution requirements.

English (PDF)

Attestation for Alternative Funded Plans/Composite Rates

Use this form if a group will offer Kaiser Permanente HMO (and PPO) in California while offering an alternative funded plan or composite rate plan out-of-state.

English (PDF)

Declination and Waiver of Coverage Forms

Declination of Coverage

Submit a Declination of Coverage form to list all eligible subscribers who have declined Kaiser Permanente coverage.

English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF)

Waiver of Coverage

Your clients' eligible employees can use this form to decline Kaiser Permanente coverage and return to their employer. This form is only for employer records and doesn't need to be submitted to Kaiser Permanente. Employers can use this form to transfer employee information to the Declination of Coverage form.

English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF)

Owner/Office Eligibility Statement

Your clients can use this form to provide proof of eligibility for proprietors, partners, and corporate officers not appearing on their DE 9C form.

English (PDF)

Participation and Contribution Attestation

Your clients must complete this form to attest that their company continues to meet the minimum participation and contribution requirements for small business coverage.

English (PDF)

Payroll Attestation

Your clients can use this form if they're a new business (start-up, breakaway or establishing payroll from an existing business) and don't have payroll to document eligible employees.

English (PDF)

Sample DE 9C

This sample DE 9C is the quarterly wage and withholding report for California employers and is used to report wage and payroll tax withholding information for each employee. Please note each employee’s health coverage status next to their name as shown in this Sample DE 9C.

English (PDF)

Save time, view your contracts online flyer

Learn how to access and view your current and past contracts 24/7 via your online account. 

English (PDF)

Employers Confirmation of Workers Compensation Coverage

Complete this form to confirm you have workers’ compensation coverage for all eligible employees.

English (PDF)

Existing Group Support

Use our electronic signature forms for fast and convenient routing directly to KP for processing. Simple PDF forms are no longer available for download where electronic signature links are available.

Broker of Record Authorization (Existing Group)

Use our new electronic signature form – completed documents will route directly to KP for processing.

Consolidated Appropriations Act and Transparency in Coverage LOA
Contact Change Request

Save time and submit your Contact Change Request online by logging into your account at account.kp.org. Changes to your group contacts are immediate.

Use our electronic signature form to send the request directly to Kaiser Permanente and your group contact changes will be processed within 2-4 days.

Customer Name or Address Change Request

Your clients can use this form to change their company address, name, or federal tax ID (EIN) number. 

Use our new electronic signature form – completed documents will route directly to KP for processing.

Employee/Dependent Change

Your clients’ employees can use this form to add or remove dependents from their accounts, change addresses, or change names.

Use our new electronic signature form – completed documents will route directly to KP for processing.

Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF)

Employee Enrollment

Your clients’ employees can use this form to enroll with Kaiser Permanente. Avoid service delays — The signature must be under the Arbitration Agreement and not above it. If it’s not signed correctly, Small Business Accounts will not enroll the member and will need to request a new signature on the form. 

Use our new electronic signature form – completed documents will route directly to KP for processing.

Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF)

Employer Attestation for COBRA/Cal-COBRA & TEFRA Status

Use this form to let us know if you have a COBRA status change from Cal-COBRA to Federal COBRA or Federal COBRA to Cal-COBRA. Write in the effective date of change on the form. 

Use our new electronic signature form – completed documents will route directly to KP for processing.

Federal COBRA application

For groups with 20+ eligible employees, use the Federal COBRA application to cover your client’s former employees and their dependents. For groups with 2–19 eligible employees, your client’s former employees must contact the Kaiser Permanente Member Service Contact Center at 1-800-464-4000 for enrollment assistance.

English (PDF)

Grievance/Complaint Form

Grievance/Complaint Form is required by CA AB2470 to be provided to the group and for the group to provide it to their employees. Instructions for use and where to submit it are included in the form.

English (PDF)

Group Termination

For more information, please contact the Account Management Support Team at 1-800-790-4661 option 3.

HIPAA Authorization

Your clients can use this form to authorize use and/or disclosure of patient health information.

English (PDF) | Español (PDF) | 中文 (PDF) 

New Employee Eligibility

Your clients can use this form to document new eligible employees hired in the previous 30 calendar days.

English (PDF) 

Plan Add/Change Request - 2024

Groups that have already renewed for 2024 and wish to add or discontinue plans should use this form to request a midyear plan change prior to their next renewal.

Use our new electronic signature form – completed documents will route directly to KP for processing.

Plan Add/Change Request - 2023

Groups that have already renewed for 2023 and wish to add or discontinue plans should use this form to request a midyear plan change prior to their next renewal. 

Use our new electronic signature form – completed documents will route directly to KP for processing.

Primary Administrator Online Access Request

Use our new electronic signature form – completed documents will route directly to KP for processing.

Subscriber Termination and Transfer and Reinstatement

Use this form when terminating employee coverage. Please note below for terminating Cal-COBRA employees.

Cal-COBRA packet information - When your employees are no longer covered, Cal-COBRA packets can be sent directly to them by writing “Please send Cal-COBRA packet” at the top of the Subscriber Termination and Transfer, and Reinstatement form. Be sure to confirm the correct member mailing address is on file with us prior to submitting the form. 

Use our new electronic signature form – completed documents will route directly to KP for processing.

Small Business Change of Ownership

Employer Recertification

Small business recertification is required annually to confirm that your business still meets the criteria of a small business as defined by the state of California and still qualifies for small business coverage with us.

Recertification booklet

Reference this booklet to review the recertification process, answers to frequently asked questions, a summary of your appeal rights, and a checklist of documents you’re required to submit.

English (PDF)

Documents required for recertification

To ensure your recertification is processed quickly and accurately, please submit the following documents along with a copy of your current business license.

1.   Current DE 9C: The DE 9C form is the quarterly wage and withholding report for California employers and is used to report wage and payroll tax withholding information for each employee.

Please note each employee’s health coverage status next to their name as shown in this Sample DE 9C (PDF).

2.   Employer's confirmation of workers' compensation coverage (PDF)
Complete this form to confirm that you have workers’ compensation coverage for all eligible employees in your small business.

3.   Declination and Waiver of Coverage Forms
Use the Declination of Coverage form to list all eligible subscribers who have declined Kaiser Permanente coverage. This form doesn't need to be submitted to Kaiser Permanente.

Declination of Coverage
English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF)

Waiver of Coverage. Your clients' eligible employees can use this form to decline Kaiser Permanente coverage and return to their employer. This form is only for employer records and doesn't need to be submitted to Kaiser Permanente. Employers can use this form to transfer employee information to the Declination of Coverage form.

Waiver of Coverage
English(PDF) | Español (PDF) 中文 (PDF) | Tiếng Việt (PDF)

4.  Owner/officer eligibility statement (PDF)
Use this form to provide proof of eligibility for proprietors, partners, and corporate officers not appearing on the DE 9C. Additional tax forms may be requested.

5.   Participation and contribution attestation (PDF)
Complete this form to attest that your company continues to meet the minimum participation and contribution requirements for small business coverage.

If you have additional questions, please call the Recertification Team at 877-490-4983.

Methods to submit your required recertification documents.

Fax: 866-233-7847
Email: recert@kp.org
Mail: Kaiser Permanente Small Group
Recertification Team
P.O. Box 7094
Pasadena, CA 91109-9641

New employee eligibility documentation
Employee/dependent change request
Subscriber termination and transfer
Contact change request
Customer name or address change

Large Business

For your convenience, you can view or download commonly used forms below. If you need additional forms, please contact your account representative at 800-731-4661 (toll free).

Enrollment Forms

HIPAA authorization form
Enrollment application and account change form
Purchaser group application form (for large groups)
Kaiser Permanente Insurance Company employer questionaire

Change Forms

Subscriber termination and transfer sheet
Termination Form

Termination Form is required by CA AB2470 to be provided to the group and for the group to provide to their employees. Instructions for use and where to submit included in the form.

English (PDF) 

Other Forms and Support

Consolidated Appropriations Act and Transparency in Coverage LOA
Schedule A 5500 Report

To request a Schedule A 5500 Report, please contact our California Purchaser Services Unit at 866-752-4737 (toll free).

Individual and Family

Review the 2024 CA KPIF Broker Training Guide (PDF) to get the updates you need for 2024 Open Enrollment, including plan and product updates, an overview of KPIF sales tools and enhancements, compensation details and more.

Enrollment and plan change materials below are in market on November 1, 2023, for January 1, 2024 effective dates.

Special Enrollment Information and Forms

In general, you can only apply for health care coverage during the yearly open enrollment period. But if you have a qualifying life event, you may be able to apply for coverage for a limited time before or after this event occurs. This is called a special enrollment period.

 To qualify for a special enrollment period, you must:

  • Have a qualifying life event
  • Have proof of your life event
  • Apply within 60 days of your life event

For some qualifying life events, you can enroll before the date of your event.
Visit kp.org/specialenrollment for more information on qualifying life events and special enrollment periods.

Special Enrollment Period Quick Guide-2024

Refer to this document for limited information about special enrollment periods.

Special Enrollment Period Quick Guide-2023

Refer to this document for limited information about special enrollment periods.

English (PDF) | Español (PDF) | 中文 (PDF) Tiếng Việt (PDF) 

SEP Proof of Qualifying Life Event Form-2024

Use this form to provide proof of a qualifying life event when enrolling in health care due to a special enrollment period.

SEP Proof of Qualifying Life Event Form-2023

Use this form to provide proof of a qualifying life event when enrolling in health care due to a special enrollment period.

English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF) 

Application for Enrollment

To view some of the most frequently asked about benefits and their copays, coinsurance, and deductibles, please review the Combined Membership Agreement, Evidence of Coverage and Disclosure Forms on the Plan Listing page.

Application for health coverage-2024

Use this form when enrolling in Individual and Family plans.

Application for health coverage-2023

Use this form when enrolling in Individual and Family plans.

English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF) 

Enrollment Guides with Rates

Enrollment guide (rate area 1)-2023
Enrollment guide (rate area 2)-2023
Enrollment guide (rate area 3)-2023
Enrollment guide (rate area 4)-2023
Enrollment guide (rate area 5)-2023
Enrollment guide (rate area 6)-2023
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Enrollment guide (rate area 8)-2023
Enrollment guide (rate area 9)-2023
Enrollment guide (rate area 10)-2023
Enrollment guide (rate area 11)-2023
Enrollment guide (rate area 12)-2023
Enrollment guide (rate area 13)-2023
Enrollment guide (rate area 14)-2023
Enrollment guide (rate area 15)-2023
Enrollment guide (rate area 16)-2023
Enrollment guide (rate area 17)-2023
Enrollment guide (rate area 18)-2023
Enrollment guide (rate area 19)-2023

Dental Value Brochure

Please refer to the dental brochure for information on the optional adult Delta Dental plan underwritten by Kaiser Permanente Insurance Company (KPIC), a subsidiary of Kaiser Foundation Health Plan, Inc. (KFHP), and administered by Delta Dental of California, one of the nation's largest and most experienced dental benefit providers.

Value of Dental Coverage Brochure

Nongrandfathered Plan Change Kit

Please use the following guides and forms to help your clients change plans.

Nongrandfathered Account Change Form-2024

Use this form to make account changes.

Nongrandfathered Account Change Form-2023

Use this form to make account changes.

English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF) 

Nongrandfathered Health Plan Benefit Highlights-2024

Refer to this document for information about Nongrandfathered health plan benefits.

Nongrandfathered Health Plan Benefit Highlights-2023

Refer to this document for information about Nongrandfathered health plan benefits.

English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF) 

Nongrandfathered Rate Chart Guide-2024

Refer to this document for information about Nongrandfathered health plan rates.

Nongrandfathered Rate Chart Guide-2023

Refer to this document for information about Nongrandfathered health plan rates.

English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF) 

SEP Proof of Qualifying Life Event Form-2024

Use this form to provide proof of a qualifying life event when making account changes due to a special enrollment period.

SEP Proof of Qualifying Life Event Form-2023

Use this form to provide proof of a qualifying life event when making account changes due to a special enrollment period.

English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF) 

Special Enrollment Period Quick Guide-2024

Refer to this document for information about special enrollment periods.

Special Enrollment Period Quick Guide-2023

Refer to this document for information about special enrollment periods.

English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF) 

Grandfathered Plan Change Kit

Please use the following guides and forms to help your clients change plans if they are in grandfathered plans.

Grandfathered Acccount Change Form-2024

Use this form to make account changes.

Grandfathered Acccount Change Form-2023

Use this form to make account changes.

English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF) 

Grandfathered Health Plan Benefit Highlights-2023

Refer to this document for information about Grandfathered health plan benefits.

English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF) 

Grandfathered Rate Chart Guide-2023

Refer to this guide for information about Grandfathered health plan rates.

English (PDF) | Español (PDF) | 中文 (PDF) | Tiếng Việt (PDF) 

Broker Support Documents

Broker Attestation Form

You must submit a paper attestation with each paper application.
Submit completed forms to:

  • Email: kpif@kp.org
  • Fax: 1-866-281-1299 (toll free)
    • Attn: Kaiser Permanente for Individual and Family Plans
  • Mail: Kaiser Permanente for Individual and Family Plans
    • 3100 Thornton Ave. Burbank, CA 91504
      • Attn: Broker Sales
Broker Support Services

For a list of KPIF telephone and online solutions, download this reference sheet.

English (PDF)

Official logo from Kaiser Permanente Brand Center

Advertise your status as a Kaiser Permanente Authorized Agent.

English (PDF)

Client Inquiry Form: Application Status and Billing

If you have multiple questions about Kaiser Permanente for Individuals and Families (KPIF) applications, billing and administration, you will find it more efficient to fill out a client inquiry form and send it to KPIF@kp.org. This streamlined process will help ensure your questions are resolved quickly.

English (XLSX) 

Client Inquiry Form: Compensation
HIPAA Authorization Form

Download and save our HIPAA form.

English (PDF) | Español (PDF) | 中文 (PDF)

Other Forms and Support

If you have questions, please email the Broker Services Team at KPIF@kp.org or call 1-844-394-3978.